AirPods are the replacement for wired earpieces and they do everything a regular earpiece would do and even more.
It can get tiring if you are on a phone call for an hour or more. You have to keep the phone to your ear.
It becomes quite annoying when your AirPods function normally. However, they fail when you have to make or receive a phone call. This can cause you to think there is something wrong with your AirPods, even when there isn’t.
In this article, you will learn why your AirPods are not working for your phone calls. You will also discover what can be done to fix it.
Why Don’t My AirPods Work For Phone Calls?
Damaged
The obvious reason behind your AirPods not working during phone calls is that they are damaged.
Several factors might cause this damage. Water may have entered. It may have fallen. There could be an electrical problem.
All these will make your AirPod fault and cause them not to work during phone calls.
Connected to the wrong device
AirPods require a Bluetooth connection with your mobile device to function.
Your AirPods not working during phone calls means you cannot hear the person speak. They also cannot hear you speak.
This is because your AirPods are connected to the wrong device. For a Bluetooth connection to hold, both devices need not be far away from each other.
Far from your device
Your AirPods not work during phone calls because it is far away from your phone. As a result, it has been disconnected.
Low battery
Your AirPods will run out of battery and die during a phone call. To you, it might that the AirPods are not working but they have simply run low.
Dirt
Check the speaker and microphone area for dirt. Dust and dirt can clog your microphone and speaker, blocking out all incoming and outgoing sounds.
When this happens, you think that your AirPods don’t work during phone calls.
Fake AirPods
Fake AirPods will not work as planned. They are bound to glitch and not work properly. This happens because they are the cheap and knock-off version of the original. This includes not working during phone calls.
Audio on speaker
If you’re not able to hear the person, this is because the call is going through your phone speaker. You can easily change this while on call via the Audio option.
Wrong microphone
If you’re not able to use AirPods while on a phone call, the microphone might be on the wrong AirPod. It could also be on the inactive one.
Both AirPods have a microphone on the left and right. You have set it up on the right. If the battery is down, you won’t be able to use it on a call while using the left. You need to change the settings.
How To Fix “AirPods Not Working For Phone Calls”
You can find fixes to solve the problem. These are helpful when you’re not able to use your AirPods to make phone calls.
Fix 1: Clean your AirPod
Your AirPods are malfunctioning because dirt is obstructing both outgoing and incoming sounds. We advise that you clean your AirPods with care.
Do not use any sharp objects to do the cleaning as they can damage your AirPod
Fix 2: Select the AirPods option on a phone call
When you are on a phone call, you are given the option of selecting your audio output. Whether handheld, speaker, or other peripheral device.
Connect the AirPods. When you receive or make a call, select Audio. Then select the AirPods option. Use it to make your phone calls.
Fix 3: Change Call Audio Routing Settings
On your iPhone, there’s a feature that allows you to change the “Call Audio Routing” settings. This setting allows you to choose the default audio for your phone calls.
You want to use your AirPods to receive and make calls. Move the Settings from Automatic to Bluetooth Headset.
To select the Call Audio Routing Settings, start by going to Settings. Then tap on Accessibility. Next, tap on Touch. Finally, tap on Call Audio Routing and select Bluetooth Headset.
If you want it to change automatically when you’re not connected to Bluetooth, you can set it as Automatic. Alternatively, manually make the changes when you are on a call. Just tap on Audio while on a call and select AirPods or Speaker.
Fix 4: Change AirPods microphone Settings
If you’re making a call and you can hear the person, the person might not hear you. This issue may occur because your microphone is configured to one of the AirPods.
To fix this, you’ll need to change the microphone Settings to Automatic. This will allow it to switch between AirPods when one of them is down on battery or inactive.
Go to your iPhone Settings. Next, tap on Bluetooth. Tap the i icon next to your AirPods. Then, tap Microphone in the AirPods settings. Finally, select Automatic Switch AirPods.
Fix 5: Stay in proximity
Your AirPods will disconnect from your phone if you are far away from the mobile device.
This is because a Bluetooth connection pairs the two devices. For the connection to work, both devices must be within a certain range.
Fix 6: Charge AirPod
Charge your AirPods regularly to prevent them from dying or running out when you’re using them. We recommend that you charge your AirPods anytime it is around 20%.
To check for the battery percentage of your AirPods, open the Settings app on your mobile device. Then, select the Bluetooth option. On the list of devices, scan for the connected AirPods. Finally, check the displayed percentage.
Fix 7: Reset AirPods
Resetting your AirPods will refresh the AirPods and fix all software issues affecting the AirPods.
To reset your AirPods means to wipe any history of connection it has with other devices. You will have to reconnect to all previously known devices.
Put the AirPods in the charging case and close the lid. Wait for a moment, then press the button behind the AirPods. Wait for the color signal to turn white and go off. Press the button again to turn on the AirPods.
Fix 8: Reset All Settings
We again recommend that you reset all Settings. Do this if you cannot identify why your AirPods do not work during phone calls. When all your settings are reset, they are restored to default.
Open the Settings app on your iPhone. Scroll and select General. Select Transfer or Reset iPhone. Choose Reset. On the pop-up menu that appears, select Reset All Settings.
Enter your iPhone passcode when prompted and confirm your decision by tapping Reset All Settings. Your iPhone will restart once the reset is complete.
Fix 9: Repair or get a new one
Try all the solutions above. If they do not work, visit a certified Apple repairer. They can diagnose the problem.
There are very few that do this. To avoid delays, you should get a new one. Find a person to fix it.
Conclusion
Although Airpods were made by Apple Inc., it is not just for use by Apple products. Any other device with a Bluetooth feature can be paired with Airpods.
This article has detailed the reasons why your AirPods may fail to work during phone calls and how to fix such problems.